We are here to help. If you have a problem, yo, we’ll solve it. Listed below are the ways you can get in touch with our team.
Regular Hours Monday – Friday 8 am – 5pm (MST)
Response Time Fastest Response: Submit Ticket (45 mins)
Ways to Contact Support
Email: supportteam@firetoss.com Direct Line: (801) 935-4649 Chat: coming soon Submit a Ticket: All current customers should have a login to the Firetoss Support Portal. If you don’t have a login yet, set up a new account here.
The Firetoss Support Portal is the fastest and most efficient way to stay in touch with the Firetoss Support Team. Tickets can be created and updated in the portal and all communication regarding existing and past tickets can be found in the portal.
If you don't already have a portal account register now.
The Firetoss support team consists of project managers, Wordpress support technicians, Certified Magento developers, and systems administrators.
Key Contacts
Cristi Lancaster Support Manager cristi@firetoss.com 801-935-4649 department
Phillip Jolley Lead Developer phillip@firetoss.com
Tony Passey CEO and Founder, Firetoss tony@firetoss.com 801-819-3575
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